1. What is a Service Dog?
A Service Dog is a dog utilized to assist a person with a disability. Service Dogs vary in abilities from highly trained Seeing Eye Dogs, Seizure & Diabetic Alert to dogs who are trained to provide a calming effect for those suffering from panic, anxiety, depression or any number of conditions.
2. Why register my dog?
The benefit is that you demonstrate your knowledge of what a Service Dog is and that you have registered your dog as a Service Dog. Although you don’t have to, this makes travel and entrance to establishments easier. Businesses are less likely to question or prevent your entrance when you display your dog’s ID and vest.
3. Do I need to have specialized training?
You are allowed to train your own animal. If your dog is to be used in the role as a service dog then it must be well behaved when in public. Of course if your dog is to be a seizure alert then it would need specialized training from someone familiar with training for the tasks required.
4. Do I need a doctors note?
A doctor’s note is not required. You do not need a diagnosis from a medical professional. It is helpful if you do have or can obtain that document as further support. Emotional Support Animals do require a letter from a medical professional.
5. How long will it take to get my service dog package?
We usually ship within 24 hours of having received all of your information. We can also expedite shipping for you using USPS Priority mail. This is a common request among those planning to travel with their Service Dog on short notice.
Although you don’t have to, providing/displaying a registered ID makes travel and entrance to establishments easier. Businesses are less likely to question or prevent your entrance when you display your dog’s ID and vest. The benefit is that you demonstrate your knowledge of what a Service Dog is and that you have registered you dog as a Service Dog and have taken the time to learn how a service dog should act.
Having a service dog is a privilege and much of it based on an honor code. It is your responsibility to see that your dog is well behaved and never a burden or danger to others.
Designating your dog has a certain code of conduct that should be honored so that others will continue to benefit from this privilege.
8. How do I qualify my dog?
If your dog is well behaved and competent to perform the tasks asked, then your dog may qualify as a Service Dog. There is no governmental authority testing the qualifications of Service Animals. You have the right to train your own dog. That being said your dog must be well behaved .
9. What are my rights?
10. What info will you need to send?
11. Can I get an electric copy of ID?
Yes you can choose to have an electronic copy of your ID which can be emailed to you. Having an electronic copy allows you to have the ID on your phone everywhere you go.
12. Traveling with your dog?
If you are traveling domestic or abroad with your dog, you may need to provide health certificates, vaccinations etc. You may check with APHIS (Animal Pet Health Inspection Services) for additional services and information.
13. Service Dog, Medical, ESA...which one?
It really is a matter of preference. Service Dog is the most generally recognized and recommended covering all forms of assistance animals. Some prefer a more specific designation as Seizure Alert, Balance Support, Diabetic Alert, PTSD etc. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. They may qualify as (ESA) Emotional Support Animals and you may be required to obtain a letter from a medical professional. Caution is advised using the ESA or Therapy designation as they may not afford the same rights of access as Service Dogs under ADA guidelines.
14. What questions can they ask you?
When it is not obvious what service an animal provides, only limited inquiries are allowed.
Staff may ask two questions:
They can not ask about a person’s disability, cannot require medical documentation or require a special identification card or training documentation.Each country has its own requirements.
Visit the ADA website at www.ADA.gov for additional information.
15. My landlord requires a service dog certification is that ok?
This is a common circumstance among landlords who do not typically allow pets. Providing you landlord with registration and documentation will help convince the landlord to allow your registered Service animal. A medical note also helps provide assurance for the landlord.